THE PERCEPTION OF THE EMPLOYEES OF A TELECOMMUNICATION COMPANY WITH RESPECT TO THE INFLUENCE OF THE OCCUPATIONAL STRESS

Abstract

Stress appeared at the same time as life and it is an attribute of the living. Without
stress, there is no life, no evolution. In excess, it becomes harmful. This is stress, good
and bad, always present and necessary. The life of people in the modern times is
carried out at a fast pace and in a completely new framework with respect to the
previous generations. Life in modern, overcrowded and polluted cities, the physical
but mainly psychological strains, life in a constant competition make people
nowadays move away more and more from the “patriarchal life” existent only a few
generations before. The life of the modern man contains a permanent state of stress.
The major source of stress is change. Today’s world is characterized by radical and
fast changes in all fields: technology, philosophy, ethics, politics, and the ability of
people to adapt to the new conditions is slower than the rhythm of changes. The result
of this mismatch is stress. The baneful influences of stress on organizational activities
have determined detailed research on the internal mechanisms of generating stress. Its
negative effects on the efficiency and performance have convinced the managers to
form habits of attenuating the impacts and maintaining the stress under control.
Starting from the study of hormonal reactions in the stress syndrome, the involvement
of the nervous system (somatic and vegetative) was achieved. Nowadays the studies
are focused on behavioural and psychological reactions. The outcome is that we have
accepted stress as such. We learned to live and die with it. Changing this rooted
behaviour ingrained in us is a long process, but it can be realized. This work presents
the perception of the employees of a telecommunication company with respect to the
occupational stress.