EXAMINING HUMAN RESOURCE MANAGEMENT PRACTICES AND COMMUNICATION CHALLENGES IN HIGHER EDUCATION INSTITUTIONS: INSIGHTS FROM BOSNIA AND HERZEGOVINA

Abstract

This study explores the significance of HR in higher education and its role in elevating educational standards. The study introduces a framework for HRM in higher education, analysing its implementation in Bosnia and Herzegovina’s private and public institutions. By examining current practices, communication challenges, and field realities, the study aims to enhance HRM understanding. It surveyed academic, managerial, and administrative staff (257 respondents) across both institution types, revealing variations in HR practice adoption. Certain practices receive more attention, highlighting HR strategies’ status in Bosnia and Herzegovina’s institutions. Comprehensive recommendations are provided to enhance HRM, focusing on Bosnia and Herzegovina.