RELATIONSHIP BETWEEN LEADERSHIP BEHAVIOR AND EMPLOYEE SATISFACTION: A CASE STUDY OF SERBIAN HEALTHCARE SYSTEM

Abstract

Leadership, as a process of engaging and directing employees towards the realization of a certain goal, is a social process that has a significant impact on job satisfaction. In healthcare organizations, job satisfaction is a antecedent of performances, so a leadership style must be created to provide a positive impact on both intrinsic and extrinsic satisfaction. Mostly, such effects are provided by transformational leadership, so the aim of this paper is to examine the impact that leadership behaviour can have on the intrinsic and extrinsic satisfaction of employees in health care organizations in the Republic of Serbia. Over a sample of 362 respondents employed in the health sector of the Republic of Serbia, correlation analysis showed that there is a statistically significant impact of leadership behaviour, ie leadership style, on intrinsic and extrinsic satisfaction of employees.