OPTIMIZATION OF BUSINESS PROCESSES USING AGILE METHODS

Abstract

Agile is a software development framework based on existing development principles (such as waterfall and spiral models), and encourages continuous planning and development. The Agile approach starts with short development cycles in which programs are developed in a flexible way. There is constant team interaction and joint decision making, which means that the development team is self-governing while the development priorities are adaptable. As the Agile Approach has decisively influenced the productivity of software development, the Agile Approach methods have increasingly started to be used in other industries where the organization of work is reduced to project tasks. Scrum is a widely used, agile strategy for product development and process setup, a set of values, team roles and processes used in combination to create products. The aim of this paper is to explain agile methods and contribute to greater application of agile methods in industries other than IT. The authors believe that this approach or its concept should have a much wider application. In our area, it all started in April 2015, when the first application of the practice from Scrum was held in EPBiH (Electric Power Industry of Bosnia and Herzegovina). Namely, then Scrum as a term for the first time enters the official documents of EPBiH in the process of defining recommendations for the application of Scrum methodology in the segment of system maintenance in order to speed up the resolution of user requirements.