SOCIAL WORK WITH MIGRANTS – ILLUSION OR REALITY: THE CASE OF SARAJEVO CANTON

Abstract

The first decades of the 21st century were marked by crises that brought numerous negative changes. The migrant crisis is just one of many such crises in this period, and it escalated during the so-called coronavirus crisis. The difficult position of the people on the move and the need to engage important actors in the migrant crisis response are just some of the aspects examined in this text. It also theoretically describes po- tential approaches for experts, particularly regarding social work with migrants. The challenges and difficulties faced by experts in working with this socially excluded group were identified by means of a quali- tative analysis.