Artificial intelligence in insurance companies

Authors

  • Jaroslav Lupačov PhD student, third generation Pan-European University APEIRON, Banja Luka, Republic of Srpska
  • Željko Stanković Pan-European University APEIRON, Banja Luka, Republic of Srpska

DOI:

https://doi.org/10.7251/JTTTP2202077L

Abstract

In this article given is the analysis of the development of artificial intelligence- AI in insurance companies, which has caused the execution of the following tasks: analysis of the role and significance of artificial intelligence in insurance;description of software tools in insurance; description of implementation of artificial intelligence in insurance industry. Based on the conducted analysis it is concluded that possibilities of artificial intelligence in insurance are almost infinite. Technology contributes to better clarified claims, helps insurance companies to identify fraud and automatically avoid losses. Due to all this, the insurance companies on the market improve their production cycle while clients are provided with better service and better rates. Artificial intelligence assists us in improving the business today and will do so in the future: increase competitiveness, enhance the engagement of clients, accelerate innovations, increase profitability and productivity of employees.

Downloads

Published

2023-02-11