Analysis of public administration, effects and impact of digitalization and interoperability in public administration

Abstract

For the purpose of digitization and interoperability of public administration, we researched the organization and challenges in public administration in Bosnia and Herzegovina as well as in general in public administration. We presented parts of public administration as well as the influences of public administration. The effects and influence of digitalization and interoperability in institutions in B&H, strategic approach to the development of public administration, the relationship between Vision and Technology as an indicator of business success in public administration are given. We also presented a view on the provision of digitalized and interoperable public administration services.