Model to improve distance learning system LOOMEN

Abstract

This research study focuses on analyzing the functionalities and potential improvements of the Loomen platform, the most widely used LMS system in Croatian education. The aim of the study was to identify the strengths and weaknesses of the platform and propose solutions that could enhance user experience and improve pedagogical outcomes. The research was conducted during a teaching internship at a high school, where hands-on experience with daily system use was gathered, and through a survey administered to students and teachers. The survey collected both quantitative and qualitative data on usage frequency, technical difficulties, satisfaction with functionalities, and suggestions for improvement. The results indicate that students and teachers value the ability to access teaching materials and submit assignments, but they highlight issues with the user interface, mobile version, and communication tools. Students perceive communication via forums and messaging as outdated and insufficiently engaging, which reduces interaction in the learning process. Based on the collected data, a list of functionalities and identified shortcomings was compiled, followed by proposals for improvement: interface redesign, optimization for mobile devices, introduction of a self-assessment module, and richer multimedia content. The paper concludes by emphasizing that the proposed measures have the potential to increase student motivation and satisfaction, as well as to improve the quality of distance learning.